Governed Company-wide Conversation Intelligence

The conversation layerfor business AI

Bring calls, meetings, chats and email together for your people, systems and AI.
Give your company a shared memory and the intelligence to act on it.

14M+White-labeled by partners with +14M B2B usersEU hosted & processed · GDPR
Provider partnersDstny+24
Sources
Phone & dialers
Video meetings
In-person
Approved email
CRM context
https://app.meetric.com

Every permitted conversation, one view.

How can I help you
Suggestions for you
  • Which renewals need attention this week?
  • What did Northstar say about pricing before the final offer?
  • Where are deals waiting on a security review?
  • Summarize this week's customer calls for the leadership brief
Sources
Video calls132Phone89In-person14Approved email12CRM context42 accounts
What teams get
Get answers without digging
Make decisions with evidence
Know what needs to happen next
Trusted by teams at
AdversusWintAurora LiveProfessionals NordOnePartnerGroupMyntIntelliplan

Useful from your first call.
Ready for your whole business.

Start with what helps today. Add more when it makes sense.

Illustration of a heating engineer checking her phone beside a parked service van.
Call summary
The boiler loses pressure.

Send a quote. Confirm Friday’s visit.

HubSpot updatedSummary, next steps & recording link

Individual

Less admin after every call.

Your summary and next steps arrive in your inbox. Your connected CRM gets the update.

Illustration of two service-company colleagues reviewing a customer handover together.
Customer handover
Northstar. You’re up to speed.
Agreed
Revised quote sent
Next step
Anna: confirm Friday’s delivery
Shared with Customer Success

Team

Keep your team moving.

Share conversation context, decisions and next steps so colleagues can pick up the work and move faster.

Illustration of an account manager reviewing customer context from across his company.
Company insight
Northstar’s renewal needs attention.
Sales
Discount requested
Customer Success
Friday still unconfirmed
Product
Manual reporting
Sources attached · Within your access

Company

One company. One shared memory.

Connect what Sales, Customer Success and Product learn. Make decisions with the whole picture.

Illustration of a small-business owner using an AI assistant in her everyday workspace.
In your AI assistantMCP · Beta

Prepare me for Northstar.

They asked for Friday. Delivery still needs confirming before you commit.

CallMeetingEmail
Only conversations you can access

Your AI and tools

Give your AI the context.

Bring what was said into the tools where work happens. Give your AI access to permitted conversations.

The gap

Business runs on conversations.One memory
across your company.

Decisions. Commitments. Relationships. Knowledge. Ideas. Feedback.Each tool holds part of the story.
Bring the context together.

  • Phone
  • Meetings
  • In person
  • Email
  • Chat
Meetric

Capture. Connect. Govern.

  • People
  • AI
  • Apps

Access follows your sharing rules.

The problem

Conversations are unstructured.
Or never captured.

  • People piece the story together.
  • Systems wait for someone to type it in.
With Meetric

One conversation layer.
Across your company.

  • Phone
  • Meetings
  • In person
  • Email
  • Chat
MeetricOne governed record
  • CaptureAcross channels
  • OrganizeContext and source
  • GovernYour sharing rules
EU hosted and processed
  • PeopleAnswers and insights
  • AI assistantsYour context via MCP
  • SystemsCRM and work tools
  • People and AI get context they can use.
  • Systems update from the conversation.
Outcomes

Not more meeting notes. The next piece of work.

Act faster. Decide on evidence. Keep what the company knows. Share without oversharing. Every outcome links back to the moment it came from, so anyone can check it.

Sales

The call updates the CRM.

Stage, next step and commitments written from what was said, reviewed by the rep.

StageNegotiationProposal sent
Close date30 Sep31 Oct
Next stepnot setLegal review · CFO · Fri
Commitmentsnone3 kept · 1 condition
From the customer call · 9 Oct
Customer success

Renewal risk, months early.

Intent is said out loud before the health score moves.

€240Krenewal value at risk · 4 months out
  • Pricing raised in 3 of 4 calls
  • Security review still pending
  • Champion changed
Sources attached · owner alerted
Leadership

Decisions leave the meeting with an owner.

Decision, condition and owner captured from the meeting, reviewed, then tracked to done.

Management meeting · 14 Oct
  • Regional list prices from 1 NovCFO · condition: legal review
  • Hire two success managers in Q4COO · done
  • Pause the reseller pilot until the portal shipsCRO · 21 Oct
Reviewed, then tracked in the workflow tool the team already uses
Any team

Ask the business. See the source.

One question across every team's conversations, answered with sources.

Why are we losing customers?

In 3 of 5 lost accounts, pricing came up after a support escalation, weeks before renewal.

11 calls 5 meetings 3 emails 3 teams
Product

Demand weighted by account.

Who asked, and what they are worth. Not who clicked.

  • Northstar€120K
  • Helix€84K
  • BluePeak€52K
Operations & service

The recurring issue, before the queue.

Counted across phone, field and email. Owner alerted.

Knowledge & enablement

People leave. What they knew stays.

Commitments, conditions and relationships from their conversations, packed for whoever takes over.

14accounts
31open commitments
6conditions to watch
9key relationships
Handover pack · Nordic accounts · scoped to the successor's role
Governance

Powerful governance. Built around your policies.

Choose who can access recordings, transcripts and insights. Simple controls for sharing, privacy and retention make your policies easy to apply and easy to change.

OWNER: onOWNERTEAM VISIBILITY: onTEAM VISIBILITYSHARED WITH CUSTOMER SUCCESS: onSHARED WITH CUSTOMER SUCCESSTOPICS AND DATA: onTOPICS AND DATASAME ACCESS AS YOU: onSAME ACCESS AS YOUEVERYONE ELSE: offEVERYONE ELSECustomer call · Northstar · 41 minAnna · SalesRecording90 daysTranscript365 daysSummary and decisions24 monthsRenewal conditionimplementation starts by FridayTRAVELS WITH ITS RULESPerformance review · PrivateOWNER ONLY · SET BY RULE · TITLE MATCHWHO SEES WHATAnna · OwnerEverythingRecordingTranscriptSummaryDecisionsSales teamSummary + decisionsSummaryDecisionsCustomer SuccessOne conditionRenewal condition · implementation starts by FridayLeadershipTrend onlyPricing pressure · mid-marketMCP / AI assistantYour accessAnswers from what you can seesource attachedEveryone elseNOTHING
Northstar · Customer callAnna · Sales · 41 min
Recording
90 days
Transcript
365 days
Summary & decisions
24 months

Renewal conditionImplementation starts by Friday

Who sees what

Sales teamTeam visibility

Summary and decisions

  • Call summary
  • Decisions from the call
Performance review · PrivateOwner only · Set by title rule
  • By level. Set access for an account, department, team or person.
  • Per conversation. Keep it private, or share a summary or the full conversation.
  • By rule. Automatically make conversations private by title, domain or channel.
  • Retention. Set how long recordings, transcripts and derived data are kept.
Governance and security in detail
Partners

Sold by the providers businesses already use and trust.

Dstny packages Meetric inside its AI-SIM subscription in Sweden, one of 25 partners in the Meetric Partner Portal.

Dstny
AI-SIM · Sweden · launched March 2026

Conversation intelligence packaged inside the mobile subscription.

14 million+White-labeled by partners with +14M B2B users
25partners in the Meetric Partner PortalPartner Portal count, September 2026.

See Meetric on your own conversations.

Start with the conversations you are already allowed to use. We show the governed record, the sourced answers and the permitted actions on your data, not a script.