Meetric classifies each conversation by department and type — Sales Demo, Support Call, Product Review, HR Interview — with zero manual effort.
As conversations are ingested, the AI determines the department, conversation type, and sub-category — instantly and consistently.
Define conversation types that match your business: Renewal Risk, Technical Review, Quarterly Business Review, and more.
Classification drives everything: which summary template to use, which fields to extract, which automations to trigger, and who should see the output.
Start free or talk to us about your requirements.